B2B Ecommerce News
Why PIM should be at the heart of your digital transformation
The saying goes that a business is only as good as its people; however, in a digital world that is now only partly true. People are a vital asset for any company, but they are also only as good as the information they can access. All businesses are...
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Revenue from online sales reaches new heights for wholesalers
Our latest analysis of ecommerce in the wholesale sector reveals that businesses continue to see significant growth in online revenue. In 2019, revenue from online orders reached the highest we have seen since our analysis began in 2015. December 2019 was a...
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Navigating the Customer Experience Key for Ecommerce Success in 2020
Over the past 12 months, there has been a greater recognition across the wholesale industry of the benefits that ecommerce can provide. Even the most hardened traditionalists who previously didn’t see their customers migrating online are recognising the need for...
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How to get your website ready for seasonal peaks
Wholesale customers are always busily preparing for next festive season, sports event or national celebration. However, if you fail to prepare for the increase in website traffic that comes from a great seasonal campaign, you could end up with unhappy customers unable...
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It’s time to get personal
The delivery of personalised customer experiences has become a hot topic recently as advancements in technology, such as AI and IOT, enables businesses to connect directly with individuals on a mass-market scale. Top retailers like Coca Cola and Starbucks are already...
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Is Conversational Commerce the next big thing?
In a previous blog post, we addressed a concern many business leaders have about ecommerce - its impact on customer loyalty. It’s true, the development of ecommerce means your customers now have more choice and freedom to shop around for the best deals.However,...
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