by Shannon Elkins | Jul 5, 2021 | Digital Transformation, Ecommerce, Product Information Management
What does Omnichannel mean? Essentially, it means providing a single, seamless customer experience by incorporating all your sales channels and operational systems. The concept initially started in the retail sector in a bid to align in-store and online customer...
by Shannon Elkins | Oct 27, 2020 | Digital Transformation, Ecommerce
Recently, there has been a greater recognition across the wholesale industry of the benefits that ecommerce can provide. Even the most hardened traditionalists who previously didn’t see their customers migrating online are recognising the need for digital platforms as...
by Shannon Elkins | Sep 27, 2019 | Ecommerce
In a previous blog post, we addressed a concern many business leaders have about ecommerce – its impact on customer loyalty. It’s true, the development of ecommerce means your customers now have more choice and freedom to shop around for the best deals. However,...
Recent Comments