by Shannon Elkins | Dec 2, 2021 | Digital Transformation, Ecommerce
At Oporteo, we’re champions of Digital Transformation across the wholesale industry and all that it entails. However, despite the rising adoption of ecommerce, there remain concerns that digitisation will weaken long-standing customer relationships. We’re aware that...
by Shannon Elkins | Dec 2, 2021 | Ecommerce
Providing excellent customer service can be a challenge for wholesalers if customers only have limited channels to communicate. However, customer service is just as easily achievable online as it is offline, and by diversifying your channels to include ecommerce, you...
by Shannon Elkins | Oct 27, 2020 | Digital Transformation, Ecommerce
Recently, there has been a greater recognition across the wholesale industry of the benefits that ecommerce can provide. Even the most hardened traditionalists who previously didn’t see their customers migrating online are recognising the need for digital platforms as...
by Shannon Elkins | Apr 22, 2020 | Digital Transformation, Product Information Management
The saying goes that a business is only as good as its people; however, in a digital world that is now only partly true. People are a vital asset for any company, but they are also only as good as the information they can access. All businesses are structured around...
by Shannon Elkins | Oct 27, 2019 | Digital Strategy and Design, Ecommerce
Wholesale customers are always busily preparing for next festive season, sports event or national celebration. However, if you fail to prepare for the increase in website traffic that comes from a great seasonal campaign, you could end up with unhappy customers unable...
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